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Privacy Policy / 隐私政策

This page explains what personal data we collect, how we use it, and what choices are available to you when you use Ai Go Code.

Last updated: March 13, 2026 · 最后更新：2026年3月13日

This Privacy Policy applies to the website and related services of Ai Go Code, operated by ZIMACODE LLC. It explains how we collect, use, disclose, and protect information when you visit aigocode.com, create an account, purchase a subscription, buy prepaid balance, or use our software services.

This page is provided in English and Chinese for convenience. If there is any inconsistency between the two versions, the English version controls.

English Version

1. Information We Collect

We may collect the following categories of information:

  • Account Information: name, email address, login credentials, and account preferences.
  • Billing Information: subscription details, order records, invoice information, and payment status. Payment card or bank details are processed by third party payment processors such as Stripe or other supported payment providers. We do not store your full payment card numbers.
  • Usage Data: service requests, prompts, feature or model selection, consumption records, feature usage, and support interactions.
  • Technical Data: IP address, browser type, device information, operating system, referral source, timestamps, and log data.
  • Communications: information you provide when you contact support, request a refund, or send feedback.

2. How We Use Information

We use personal data to:

  • provide, operate, and maintain the Service;
  • create and manage user accounts;
  • process payments, invoices, refunds, and billing issues;
  • monitor service quality, prevent abuse, and improve security;
  • respond to support requests and communicate service updates;
  • comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

We do not sell personal information. We may share information with:

  • Payment Processors to process purchases, refunds, and fraud checks.
  • Technology and Analytics Providers that help us operate, monitor, secure, and improve the Service.
  • AI Service Providers when prompts, requests, or other service inputs need to be processed by AI capabilities or third party integrations available through our Service.
  • Professional Advisors or Authorities where required by law, regulation, lawful process, or to protect rights, users, and the Service.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, understand usage patterns, and support essential site functions. You can control cookies through your browser settings, but disabling them may affect parts of the Service.

5. Data Retention

We retain personal data for as long as reasonably necessary to provide the Service, maintain business records, resolve disputes, prevent fraud, and comply with legal or tax obligations. Retention periods may vary depending on the type of data and the purpose for which it was collected.

6. Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Our company is based in the United States, and data may be processed in the United States or other jurisdictions where our technology providers or AI service providers operate. By using the Service, you understand that your information may be transferred across borders.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict certain personal data. You may also close your account. To make a request, contact us at support@aigocode.com.

9. Children

The Service is intended for users who are legally able to enter into a binding contract. We do not knowingly collect personal information from children in violation of applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and update the last updated date above.

11. Contact Us

中文对照版

本隐私政策适用于由 ZIMACODE LLC 运营的Ai Go Code 网站及相关服务，用于说明您在访问aigocode.com、注册账号、购买订阅、充值余额或使用 软件服务时，我们如何收集、使用、披露和保护个人信息。为便于阅读， 本页同时提供中英文版本；如两者存在不一致，以英文版为准。

1. 我们收集的信息

  • 账户信息：包括姓名、邮箱地址、登录凭证和账户偏好设置。
  • 账单信息：包括订阅信息、订单记录、发票信息和支付状态。 您的银行卡或银行账户信息由 Stripe 等第三方支付服务商处理，我们不会保存完整卡号。
  • 使用数据：包括服务请求、提示词、功能或模型选择、额度消耗、功能使用情况以及客服交互记录。
  • 技术数据：包括 IP 地址、浏览器类型、设备信息、操作系统、来源页面、访问时间和日志数据。
  • 沟通信息：包括您在联系客服、申请退款或提交反馈时提供的内容。

2. 我们如何使用信息

  • 提供、运营和维护服务；
  • 创建和管理用户账户；
  • 处理支付、发票、退款和账单问题；
  • 监控服务质量、防止滥用并提升安全性；
  • 响应客服请求并发送服务相关通知；
  • 履行法律义务并执行服务条款。

3. 我们如何共享信息

我们不会出售您的个人信息。我们可能在以下场景共享必要信息：

  • 与支付处理方共享，用于处理购买、退款和反欺诈检查；
  • 与技术与分析服务商共享，用于服务运行、监控、安全防护和产品优化；
  • 与AI 能力服务商共享，当您的提示词、请求或其他输入需要借助本服务中的 AI 能力或第三方集成功能完成处理时；
  • 在法律要求、合法程序、保护平台和用户权益等情形下，与专业顾问或政府机构共享。

4. Cookie 与类似技术

我们使用 Cookie 和类似技术来维持登录状态、记住偏好设置、分析使用模式并支持站点基础功能。 您可以在浏览器中管理 Cookie，但禁用后可能影响部分功能的正常使用。

5. 数据保留

我们会在为提供服务、保存业务记录、解决争议、防止欺诈以及履行税务或法律义务所合理必要的期限内保留数据。 不同类型的数据可能适用不同的保留期限。

6. 数据安全

我们采用商业上合理的管理、技术和组织措施保护个人信息，但任何网络传输或存储方式都无法做到绝对安全。

7. 跨境传输

我们的公司位于美国，数据也可能在美国或其他技术服务商、AI 能力服务商所在司法辖区处理。 使用本服务即表示您理解信息可能发生跨境传输。

8. 您的选择与权利

根据您所在地区适用的法律，您可能享有访问、更正、删除、导出或限制处理部分个人信息的权利，也可以选择关闭账户。 如需行使相关权利，请发邮件至 support@aigocode.com。

9. 未成年人

本服务面向具有订立有效合同能力的用户。我们不会在违反适用法律的情况下故意收集未成年人的个人信息。

10. 政策更新

我们可能不时更新本隐私政策。若发生重要变更，我们会在本页面发布更新版本，并修改顶部的最后更新日期。

11. 联系方式